We are new to the area so we were looking for a new Indy shop. Our vehicle needed yearly service and we were also looking for a general inspection to compare vs the shop we used previously. Our first experience with Sevan Motorworx was incredible. First, Joe was incredibly kind, patient, and communicative. He made sure that Sevan understood our requests and he helped us prioritize the list of suggested maintenance items, calling out items that could wait until the next service. But he also went far above and beyond what I’ve experienced at other shops. For example, we have a custom/aftermarket mod on the vehicle that was showing wear. Joe dug in with me to identify the exact replacement part with a third party vendor - including exchanging emails, pictures, and phone calls with the company. He then sent me the exact link to the part to ensure alignment on the plan to purchase and replace the part. In my experience, most shops wouldn’t bother going through the extra effort. But Joe/Sevan did, and they never made me feel like the extra work was even a fraction of an inconvenience. Based on our first experience, this is now our preferred maintenance shop. We will be using Sevan Motorworx moving forward!
RJ, thank you for sharing your incredible experience at Sevan Motorworx! We're thrilled to have you as a new customer and are glad you found our service exceptional. Our team, especially Joe, goes above and beyond to ensure your satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out to us at (919) 821-5222 or [email protected]. We look forward to serving you as your preferred maintenance shop!
- Sevan Motorworx