My wife and I recently purchased a certified pre owned vehicle, a Volkswagen Atlas Cross Sport. We decided to have the vehicle inspected by a reputable third party service center to verify the CPO report. Our search for such a service center was assisted by a recent report presented by a highly respected agency Preferredmechanics.com. Out of 137 service centers in the Raleigh area they narrowed the field to the top 10. Sevan Motorworx was ranked #2. That ranking along with their outstanding reviews made it easy for us to trust their evaluation. We were experiencing a questionable brake noise from the front brakes. I suspected the pads were worn and needed replaced. Their qualified professionals evaluated my concern and determined the break pads were in great condition and were OEM certified parts. The sound I was hearing was caused by glazing of the rotor and with a little aggressive breaking in a controlled environment the glazing would be removed and the pads would grip properly. Also as a precautionary measure they ran a complete diagnostic to identify any possible code issues, none were found. I also ask them to change the engine oil with better than OEM quality so we knew we were off to a great serviceabiliy start with our new vehicle. We were completely satisfied with the professionalism, service quality and outstanding customer service provided the owner and his staff. We will continue to have our vehicles serviced at Sevan Motorworx. Warmest regards to them all.
Dear Doug, thank you for trusting us with your new Volkswagen Atlas Cross Sport! We're delighted to hear about your positive experience at Sevan Motorworx. Providing top-notch service is our priority, and we're glad our team met your expectations. Should you require any further assistance, please don't hesitate to reach out. Warmest regards from all of us here at Sevan Motorworx!
- Sevan Motorworx